1. Refund policy is applicable only within 15 days from the date of delivery.
2. If the client is returning after 15 days with quality issue then 30% will be charged for proofreading and 50% for rework (The 30% & 50% is calculated as per the file length & the original cost of the file).
3. Refund policy is applicable only for category A(Excellent) and B(Good) audio.
4. We do additional round of proofreading if there is any quality issue before raising request for refund.
5. The request will be raised only if the proofread copy is not meeting the quality expectation. We require a revised copy from the client.
6. Refund policy is not applicable for Difficult audio's and Rush orders.
7. We cannot guarantee Accuracy for rush orders and difficult quality file. Also re-work is not applicable.
8. If the single person meets many discount, only highest percentage discounts can consider.
9. For special offers, minimum order cost is not applicable.
Secure and Confidential
Rated 4.7 out of 5
I enjoyed the bulk offers they gave me. It was an amazing experience. The pricing was also economical and I feel I have gained from their service.
My transcriptions are perfect. I wish to give my future projects also for this company since they have given accurate transcriptions as promised in their website.
The customer service was extraordinary. I was able to contact them anytime I wanted too. Not to mention, they consistently updated me with the status of my project. I'm completely satisfied.
Don't worry. We don't spam :)